I would like to get list of all unassigned issues in a project and send list of random selected issues as email to a list of users. Is there any good way to do this automation?
Thanks for your time!
Hi Jack, Guru,
Could you help me out with setting a subscription in JIRA? I have the same requirement. I want to automate this process : check unassigned tickets after every 10 minutes and send an email if there are unassigned tickets in the queue.
But i am unsure, from where to automate this process in JIRA.
So what you do is create a filter first. To create a filter click on the search bar at the top and then advanced search. Then in that screen you will create a filter that meet your criteria something like this…
project = abc and assignee is empty
Then save that filter giving it a name. Finally click on the details link at the top of the screen in that screen you can set up a subscription. You can set the interval and the recipients of the email for that subscription.
Oh but wait. You can only do this at a frequency of daily or greater. So if you want to do it every 10 minutes which I would personally recommend against due to performance reasons then you need to turn to automation.
trigger - scheduled (use cron expression)
condition - JQL = assignee is empty
action - send email
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