Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Secured Network. What Firewall rules/URL's are needed to activate and get updates?

I am unable to activate my Jira Standalone install in my Dev environment. I am blocked by security. I need to get the URL(s) and Ports required to activate my installation. I am also hoping that this question causes Atlassian to add this info to the installation documentation. It is not terribly unusual for Dev environments to be isolated.

1 answer

1 accepted

0 votes
Answer accepted

To get updates, your network needs to be able to reach https://marketplace.atlassian.com so you'll need to think about port 443

This is in the docs, but it's well buried.

Thank you. Does this include the activation of the license key or just the updates?

Updates.  You don't need any connectivity (beyond the Jira server to the client (browser) you are using) to paste in a licence key.

Hi Nic,

Thank you for responding. Unfortunately it appears after putting in the key the server calls out to some sort of activation site to validate the key. So when you accept the key it errors out with a message that the license fails to activate because it cannot validate the key. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

5,557 views 6 21
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you