Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Secured Network. What Firewall rules/URL's are needed to activate and get updates?

I am unable to activate my Jira Standalone install in my Dev environment. I am blocked by security. I need to get the URL(s) and Ports required to activate my installation. I am also hoping that this question causes Atlassian to add this info to the installation documentation. It is not terribly unusual for Dev environments to be isolated.

2 answers

1 accepted

0 votes
Answer accepted

To get updates, your network needs to be able to reach so you'll need to think about port 443

This is in the docs, but it's well buried.

Thank you. Does this include the activation of the license key or just the updates?

Updates.  You don't need any connectivity (beyond the Jira server to the client (browser) you are using) to paste in a licence key.

Hi Nic,

Thank you for responding. Unfortunately it appears after putting in the key the server calls out to some sort of activation site to validate the key. So when you accept the key it errors out with a message that the license fails to activate because it cannot validate the key. 

I have the exact same problem.

I'm trying to activate a Jira Data Center license right now, and the Jira server sits on a DMZ that does not have outgoing Internet access.

If there's a way to activate the software without having the server try to call home to Atlassian, I need to know about it, please.

Running into this also and unable to find the info in the documentation. Did you ever find this info?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,541 views 37 45
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you