MySQL collation is actually on 3 levels - database, table, and column. Please use How to Fix the Collation and Character Set of a MySQL Database to check if you have any mismatch over there.
Besides that, you should also check the encoding settings. You can use the steps in JIRA Application internationalisation and encoding troubleshooting to make sure you are using the correct encoding.
Please also check if this is happening on different browsers and machines - this will rule out any specific settings on your machine.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot