Scriptrunner listener: update priority based on two other fields

[Mickaël Orsolino]

Hello the community,

I try to find a solution on my listener script.

I have two field urgency and impact. I would like to change the priority if one of these fields is updated.

I write the following script but I don't know how to do the update of priority fields.

Could you help me to find the solution?

The script:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.IssueInputParametersImpl
import com.atlassian.jira.issue.customfields.option.Option
import org.apache.log4j.Level
log.setLevel(Level.DEBUG)


def issue = event.issue as Issue;

def urgency = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("[IMP] Urgency")
def impact = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("[IMP] Impact")
def valueUrgency = issue.getCustomFieldValue(urgency)
def valueImpact = issue.getCustomFieldValue(impact)


log.debug "impact value " + valueImpact;
log.debug "urgency value " + valueUrgency;


if (valueImpact == "High" && valueUrgency == "Medium"){

} else if (valueImpact == "Medium" && valueUrgency == "High"){

} else if (valueImpact == "Medium" && valueUrgency == "Medium"){

} else if (valueImpact == "High" && valueUrgency == "High"){

} else {

}

Thank you a lot for your help.

Regards,

Mickael O.

[Szabolcs Kiss · Accepted solution]

Can you try this? Set the proper issue key.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.config.PriorityManager
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.event.type.EventDispatchOption

def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
def priorities = ComponentAccessor.getComponent(PriorityManager).priorities

//define the existing priorities (Minor, Major,...)

def majorPriority = priorities.findByName("Major")
def minorPriority = priorities.findByName("Minor")

IssueManager issueManager = ComponentAccessor.issueManager
String issueKey = 'TEST-1'

def issue = issueManager.getIssueObject(issueKey)

issue.setPriorityId(minorPriority.id)
issueManager.updateIssue(user, issue, EventDispatchOption.DO_NOT_DISPATCH, false)

[Mickaël Orsolino]

Thank you for your help.

[Sam Bartolome]

This worked for me.

Gonna try to get a if else statement as it is easy to visualise 

import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.issue.CustomFieldManager

import com.atlassian.jira.issue.customfields.manager.OptionsManager

import com.atlassian.jira.issue.MutableIssue

import com.atlassian.jira.issue.priority.Priority

import com.atlassian.jira.event.type.EventDispatchOption

MutableIssue currentIssue = issue

def optionsManager = ComponentAccessor.getComponent(OptionsManager)

def customFieldManager = ComponentAccessor.getCustomFieldManager()

int num;

switch (customFieldManager.getCustomFieldObjectByName("Urgency").getValue(currentIssue)) {

    case "Critical (can no longer work)":

        num = 1;

        break;

    case "High (can no perform primary work functions)":

        num = 2

        break;

    case "Medium (work functions impaired)":

        num = 3

        break;

    case "Low (Inconvenient)":

        num = 4

        break;

    default:

        System.out.println();

}

switch (customFieldManager.getCustomFieldObjectByName("Impacted users").getValue(currentIssue)) {

    case "Widespread (101 users or more)":

        num += 1

        break;

    case "Large (21-100 users)":

        num += 2

        break;

    case "Limited (2-20 users)":

        num += 3

        break;

    case "Single user (1 user)":

        num += 4

        break;

    default:

        System.out.println();

}

String priority;

switch (num){

    case 1: case 2: case 3: priority = "10002"; break;

    case 4: priority = "10400"; break;

    case 5: priority = "10401"; break;

    case 6: priority = "10402"; break;

    default: priority = "10004"

}

issue.setPriorityId(priority)

def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false)