ScriptRunner may be incompatible with JIRA Agile plugin in Firefox

Running both ScriptRunner 3.0.10 and JIRA Agile 6.6.70 on JIRA 6.3.12,

a JavaScript error banner related to ScriptRunner batch.js file pops up when opening JIRA Agile "Manage Boards", or when opening "create issue" window over a JIRA Agile board.


These errors only pop in Firefox, but not in Internet Explorer or Google Chrome. Disabling the Script Runner plugin solves this issue.

2 answers

I'm getting the same issue and it does indeed seem like the problem is a conflict between JIRA Agile and ScriptRunner. I checked this in two ways. First, I entered plugin safe mode. Once there, I enabled the JIRA Agile add-on. As a control, I then verified that I didn't get the error. (I didn't.) After enabling the ScriptRunner add-on, I checked again. The error was there. Second, I excited plugin safe mode, restoring previous settings. I verified that I was still getting the error. (I was.) I then disabled only the ScriptRunner add-on. When I checked again, the error was gone.

Current state of my investigation is that the security environment around our JIRA instance running JIRA Agile and ScriptRunner is involved. As a standalone instance out of this context does not suffer from this defect.

We use F5 BigIP product with Application Security Manage (ASM) and there is chance that some JavaScript files have been "discarded" or "tampered" by a piece of this application firewall's logic. Still in progress, I will let you know here.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

13,221 views 15 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you