I'm a project admin in our JIRA setup. I also have explicit Schedule issue permissions. But whenever I try to delete a sprint, I get the following error. The funny part is, this is a completely empty sprint. Not a single issue in the sprint.
How do I fix this? I assumed having admin rights should not result in this problem (based on my reading of other complaints with this issue.
I'm also unable to use the permission helper as this issue is with the sprint and not with a specific issue. Also as I mentioned above, there are NO tickets in the sprint at all.
Same issue here. I try to use the Sprint report to delete old sprints, and I could remove one sprint, then I started getting the "Error We couldn't make that happen because you don't have Schedule Issues permission" response.
I'm a site administrator and I have Schedule Issues permission.
@Mads Ravn : Check the filters for the sprint/board. Create a board which does not filter the issues by project for that sprint
In my case, someone had added a ticket from a different project in my sprint and it wasn't visible to me (due to filters) and the project that the errant issue was a part of was not accessible to me.
Alternately, take a look at all the issues using the following JQL to view all the issues/tickets in that particular sprint.
From here, check which ones are from a different project or possibly you don't have access to "schedule" modify and remove them from the sprint or gain access to that project.
Hi @Anant Jain - thanks.
You might be on to something. There was an issue from another project in this sprint. I moved that to the project I was trying to delete a sprint in, but that didn't help.
I still can't delete the sprint :(
On a whim I checked every issue in that sprint for subtask, but there are no subtasks from other projects.
@Mads Ravn Which method did you use? Did you look for the issues in that sprint using the JQL query? For some reason, for me, the sprint board filter was still filtering out some issues and only the JQL helped identify the errant issue/ticket.
Unfortunately, I've not investigated or tried any other technique as my issue was resolved.
I face the same isssue,
We have an obsolete sprint that was not started and when i try to delete i get the error saying
We couldn't make that happen because you don't have Schedule Issues permission."
I have the schedule issues permission and i have also removed other project tickets from this sprint and still could not delete this sprint.
can someone please help!
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