Both in Description and Comments when I paste a screenshot, it disappears when creating issue or a new comment. My solution is to edit Description or comment and save.
I'm sure this is happens in JIRA Servicedesk, but maybe sometimes in JIRA software to.
But maybe there are a better "real" solution to this?
Looks like this when saved the comments
It might be something to do with token expiry.
When you use the tools are you leaving the tabs with your tickets open for a long time?
In that case the authorisation token which says you are allowed to upload images could expire.
When you 'edit' the page its looking like it is refreshing the token - hence the uploads are working.
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