we try to set Jira under a certificate who is signed by our Authority (Active Directory). We use Portecle but impossible to start the service...
1- Create a key pair
2- Generate a certificate request from the key pair
3- We valid this key pair from our Authority
4- We add the trusted Certificate that we have download from our Authority
5- We import the CA reply
6- We save JKS
7- From JIRA COnfiguration Tool, we select JKS and we set the Key alias + keytore
8- We do a check who is valid
9- We start the service but this one stop about few seconds
We use this version :
JIRA version = 7.4.2, Java Version = 1.8.0_102
Is this a recent configuration? What error messages do you see when you try to start Jira?
Have a look at this, it could be related:
Of course, we'll need to see the actual errors in your logs to know so please let us know what you see when it fails.
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