SQL Server DB Collation - Inconsistent Documentation Edited

I completed a clean install of Jira 7.3.8 using MS SQL Server as the DB on the backend. Based on the documentation in the below two reference articles, Latin1_General_CI_AI is one of the two supported Collations:





After some initial config of my 7.3.8 system, I proceeded to upgrade to 7.6.2. Post upgrade I received the following warning accessing Jira for the first time:

The following warnings should be fixed, but you can choose to ignore them and continue starting JIRA.
Database: Your database is using an unsupported collation
Your mssql database is currently using an unsupported collation: Latin1_General_CI_AI. You should change this to a supported collation:


Can anyone advise which is actually correct (Latin1_General_CI_AI or SQL_Latin1_General_CI_AI) as there is clearly a discrepancy in the documentation vs the startup check.


1 answer

0 vote

Hi David,

It seems that you are being affected by JRASERVER-59378.

At this time please vote on JRASERVER-59378 and for the time being ignore the Error in the logs and confirm the supported collation with the JIRA Instance Health Add-on per the workaround in JRASERVER-59378.



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