Right to delete the tickets with Admin rights

Yiquan Sun July 22, 2021

Hello, 

 

I have an JIRA-account from my company and I am Site-Admin. But I can't delete the JIRA tickets (either story or tasks). Can anyone help me about this? Why?

 

Thank you so much in advance.

 

Best regards, 

Yiquan

2 answers

0 votes
Attila Bódis July 22, 2021

Hi Yiquan!

Check, if you have the Delete Issues permission in the project where you want to delete issues.

Attila Bódis July 22, 2021

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Yiquan Sun July 23, 2021

Solved, thank you !

Like Attila Bódis likes this
0 votes
Mohamed Benziane
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 22, 2021

Hi,

 

In order to delete issue, you need to modify the permission scheme use in the project.

https://confluence.atlassian.com/adminjiracloud/permissions-for-company-managed-projects-1001823931.html

Yiquan Sun July 22, 2021

Thank you for your reply. How can I modify?

Mohamed Benziane
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 22, 2021

You need to have the jira admin right then go to your project > project setting> permission scheme and edit it

Yiquan Sun July 23, 2021

Solved, thank you

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