Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,300,059
Community Members
 
Community Events
165
Community Groups

Return Date Fields from Comments - Salesforce Zapier integration

We have a Zapier integration so that when someone comments on a Jira Task this comment is also posted to the Salesforce Opportunity. 

However, when someone comments in Jira "This is scheduled for 1/1/2022" (using the //date functionality) in Salesforce the comment simply appears as "This is scheduled for  " (an empty space).

How can I get the //Date to appear in Salesforce comments?

TIA

1 answer

@Steven Trumble hello! Did you manage to resolve the issue? Maybe check out with the Zapier team? I hope all is good now. I want to propose an alternative to the tool you're already using, just in case you're willing to explore other options. It's a no-code integration platform called ZigiOps. It's flexible, allows customization to fit specific use cases, and establishes a bi-directional connection between the systems. And it can help you with your particular use case - display the date// from Jira in Salesforce. Feel free to take a look at it. And if you want to see it in action - you can always book a demo.

Regards, Diana (ZigiWave)

Hi Diana,
Haven't resolved this yet. I have reached out to Zapier as well but also waiting on a response. Thought I'd also try the community here in case the solution is on the Jira side.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

34 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you