Buen día comunidad de JIRA, Solicito su apoyo ya que tengo 2 campos de fecha que se restan entre si mediante una automatización, y depositan este resultado en el campo de otro issue pero no puedo hacer ser que la resta solo sea entre días y horas laborales tienen alguna sugerencia ?
Hi @daniel tobon -- Welcome to the Atlassian Community!
For a question like this, please consider posting an image of your rule. That may provide context for the community to offer suggestions. Thanks!
From what I understand, you want to measure the difference between two date fields. I am unclear if you want the result in days, hours, or days and hours. Would you please clarify?
When performing a date difference in automation, the resulting units can be selected: https://support.atlassian.com/jira-software-cloud/docs/smart-values-date-and-time-functions/
However, please note that your fields could be date or date/time types, and so that may be impacting your results.
Given your calculation is in a rule, you cannot use the built-in bulk edit features of Jira to change the existing issues.
You could create a one-time-use automation rule, which checks for the custom field being empty with JQL, and then updates as needed. JQL in automation rules can only return 100 issues at a time, so you may need to run the rule multiple times to achieve your result.
When done, you could disable or delete that rule.
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