Resolve screen

Stanislav
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January 29, 2021

A have resolve screen on transition. And i have a lot of resolutions statuses and i only need 3 statuses , how i can make it work ?

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KAGITHALA BABU ANVESH
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January 29, 2021

Hi @Stanislav ,

 

You can use this 

Go to Workflow --> edit --> select transition --> properties 

jira.field.resolution.exclude in workflow properties.

 

jira.field.resolution.exclude

Accepted values: Resolution ID. Add comma-separated resolution IDs to the transition properties where you want to not show certain resolutions.

 

Thanks.

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Nic Brough -Adaptavist-
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January 29, 2021

Please don't say "resolution status" - resolution and status are two totally different things and "resolution status" makes it totally unclear which one you are talking about.

Here, I am going to guess that you mean resolution, which you've got a lot of options for.

You can shorten the list by removing options in Admin -> Issues -> Resolution, but bear in mind that the list is global - all projects are using it, so you won't be wanting to remove ones that other people are using.

Your other option is to edit the workflow in your project, adding jira.resolution.include./exclude to the transition - see https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/

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