Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,455,541
Community Members
 
Community Events
175
Community Groups

Resolution Properties - allow single user to transition issue when in a specific status

I have a user that needs to bypass all designated workflows to allow it to close.

Ticket is in 'IN REVIEW' status
There are still 4 more status steps before close
* not all ticket for review need to go to QA, UAT etc
I need to have a single user be able to bypass the natural workflow to go from In Review to Closed.

Using Transition Properties, is it possible to allow single user to transition from In Review to Closed?

 

2 answers

1 accepted

0 votes
Answer accepted

Hi Mindy,

This is possible, you'll want to look at the advanced issue workflows documentation.

I believe the "Only Assignee Condition" fits what you are describing.

Cheers,
Nick

0 votes
John Funk Community Leader Dec 12, 2022

Hi Mindy,

You can create a specific role for that user in the Project Roles under People for your project and place only that user in the Project role.

Then you simply update the workflow to include a new transition from the IN REVIEW status to CLOSED. Then add a condition to the new transition for User Is In Project Role and select this role of this user. 

Save and Publish the workflow. Then only the user in that project role will see the transition from IN REVIEW to CLOSED. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events