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Reset or set start issue number

MC I'm New Here Jan 28, 2021

I would like to restart my issues to 1 since I deleted a few because I am new and was setting them up incorrectly.  Any suggestions?


2 answers

Hi @MC  -- Welcome to the Atlassian Community!

No, you cannot reset the issue key starting point.  The keys are assigned by the project, starting at 1.  To "reset" the count you would create a new project.  I recommend leaving them alone as this is just a tracking identifier.

Now for a suggestion: don't delete issues from Jira Cloud.  There is no "undo" or "recycle bin" to reclaim items. Consider instead adding an indicator for "abandoned" items, such as with a custom field or a label.  You may easily hide these items, and you can find them if needed in the future.

Best regards,


0 votes

I agree with @Bill Sheboy , there is no function to configure issue keys.

@MC , What problem are you trying to resolve?

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