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Reporter field not viewable by certain staff members

Edited
Pete P Rising Star Aug 22, 2022

For one of my projects not all users are able to view the "Reporter" field on the create screen.  It is on all the appropriate screens (including create) and is required in the field configuration scheme.  I as admin can view the field, but for example our QA testers are unable to view it.  The same is true regardless of issue type.  Any idea what could be causing this behavior?   

2 answers

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Answer accepted
Pete P Rising Star Aug 22, 2022

I figured it out...  the issue was that "Modify Reporter" permission was different for this particular project.  

1 vote

Hi,

It could be a plugin like Scriptrunner (Behaviour) that hide the field based on the project role. May be they have hide this field using "Configure fields" in the create screen.

Pete P Rising Star Aug 22, 2022

Thanks I checked and don't see any scripts / behaviors related to this field.  

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DEPLOYMENT TYPE
SERVER
VERSION
8.22.2
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