Remove white line in email / ticket reply

Seagull 1963 December 9, 2021

How can I remove the white line that is automatically added to emails when I reply to a ticket? (above the 'hey')

 

See example in attached file.


Thanks a lot in advance

 

Vincent

 

Schermafbeelding 2021-12-09 om 20.16.52.png

1 answer

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 9, 2021

While there is some customizations for Service Management this is not customizable in Jira Software cloud.

Seagull 1963 December 9, 2021

thanks a lot for the reply, I am sad to hear this.

The line is really useless and looks bad. :(

Suggest an answer

Log in or Sign up to answer