Remaining hours set to zero when ticket is closed

What properties do I set in the closed status in my workflow to automatically set the remaining hours to zero when a user moves an issue to close?

1 answer

1 accepted

This widget could not be displayed.

Use a Post Function to do "The Remaining Estimate of the issue will be set to 0."

I am not seeing "post function" . When I click on step properties from the "Closed" sstatus, I only can add property key and property value. What am I missing?

Hi Natalie: I figured out what my problem was- simplified workflow- all good now. Thanks!

Veronica, Chris is telling you to add a post function, which is applied to a transition; it's not a step property. You select the transition where you are closing the issue, and in the transition you should see "conditions", "validators", "post functions" tabs. Click on "post functions", then "add", then "update issue field". Select "Remaining Estimate" from the drop-down and put "0" in the field value box. Click "add" and then publish your workflow. :)

Cool! Thanks for remembering to come back and mark Chris' answer as accepted (a lot of times people forget to). :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,492 views 10 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you