Remaining hours set to zero when ticket is closed

What properties do I set in the closed status in my workflow to automatically set the remaining hours to zero when a user moves an issue to close?

1 answer

1 accepted

Use a Post Function to do "The Remaining Estimate of the issue will be set to 0."

I am not seeing "post function" . When I click on step properties from the "Closed" sstatus, I only can add property key and property value. What am I missing?

Hi Natalie: I figured out what my problem was- simplified workflow- all good now. Thanks!

Veronica, Chris is telling you to add a post function, which is applied to a transition; it's not a step property. You select the transition where you are closing the issue, and in the transition you should see "conditions", "validators", "post functions" tabs. Click on "post functions", then "add", then "update issue field". Select "Remaining Estimate" from the drop-down and put "0" in the field value box. Click "add" and then publish your workflow. :)

Cool! Thanks for remembering to come back and mark Chris' answer as accepted (a lot of times people forget to). :)

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