Refresh issue after any updates

David S. Rogers January 21, 2021

My issue is that I am manually reloading the dashboard in the Chrome browser as well as my iphone Jira Mobility app and in BOTH TOOLS THE PAGE DOES NOT RENDER PROPERLY. When you click on the link to the issue from the dashboard, the information in the issue is all correct.

 

The exact situation:

  • sprint listed in the issue is the next sprint
  • issue shows up on a current sprint dashboard

 

Sounds like server side caching is stuck. Would love to know what can be said or done here.

 

Thank you!

1 answer

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Bill Sheboy
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January 22, 2021

Hi @David S_ Rogers  -- Welcome to the Atlassian Community!

For an issue like this, it can help to include some screen images so the community can see what you are describing.  To help further, would you please answer:

  1. What version of Jira are you using?
  2. What dashboard gadget are you using which is showing the incorrect sprint?
  3. Who created that dashboard?  Was it you or another user?
  4. When you note the "current sprint dashboard", which dashboard or report do you mean?
  5. Are you the only person seeing these symptoms or are other users in your Jira instance also impacted the same way?

Thanks, and best regards,

Bill

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