Rapid board errors after Agile upgrade to 6.3.4

sroytos October 30, 2013

Getting these error popups when selecting a ticket in our boards. Not all tickets generate an error.

An error occurredHide…(2)

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

Environment

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9) AppleWebKit/537.71 (KHTML, like Gecko) Version/7.0 Safari/537.71
Also, the Jira Agile plugin shows garbage for the build #:
Agile Project Management for JIRA (Build: #${changeSet})
We are using Jira 5.2.2

9 answers

1 accepted

3 votes
Answer accepted
Yilin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 2, 2013

It seems an compatibility issue with JIRA 5.2.x, I opened a bug report to the dev team to review the issue:

https://jira.atlassian.com/browse/GHS-10021

Vidic Florjan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 2, 2013

I also opened issue in jira for Support Agile Jira two days ago (with all necessary data provided). I will tell you about results.

Sorin Sbarnea (Citrix)
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 11, 2013

Common guys, how are you testing new releases... just by releasing them to the customers? No automation testing on major Jira verisions?

Things like this do make us loose money, as teams are prevented form doing the planning.

1 vote
Alex Panchenko November 4, 2013

There is a temporary solution.

In the board configuration, Issue detail view tab, remove all fields from Links section.

0 votes
Craig Emery November 12, 2013

When can we expect a fix released?

We have loads of boards that could be affectd by this aqdn the impact on Engineering could be considerable.

Making everyone change their boards and then change them back is just terrible PR for GH.

Hieu Le Trung November 15, 2013

There's an update today

0 votes
Nick Ten Cate November 11, 2013

Same issue here... will fire up a VM and downgrade to see if that solves the problems or not.. Kind of rediculous that Atlassian does comment on this ticket but doesnt offer any solution or acknowledgement of the problem..

0 votes
janmeinicke November 11, 2013

same Problem with Agile Board. Jira 5.2.11 Agile 6.3.4

0 votes
Fernando Claros November 7, 2013

Same problem here. Will Atlassian release a fix for this issue?

0 votes
Vidic Florjan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 1, 2013

In our case is problem only with issues which have links to other issues.

Would you be so kind and try if you have the same problem?

0 votes
Fitbit IT October 31, 2013

We're seeing this same issue with sprint-planning board in Agile.

The upgrade to 6.3.4 caused some data migration. Does anyone know if downgrading to 6.3.3 will cause other issues?

Has anyone else found a solution that does not require a downgrade?

Dave C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 6, 2013

JIRA Agile does not support downgrades - you can choose to do this, however we'd encourage you not to as it can introduce a number of other problems. Once the data gets upgraded it's only compatible with that version of JIRA Agile.

0 votes
Joakim Sandström October 31, 2013

We are experiencing the same issue with Zephyr test issues

Jira agile 6.3.4

Jira 5.2.6

Zephyr 2.0.1.1426

Joakim Sandström October 31, 2013

I rolled back to Jira Agile 6.3.3 and everything works again.

Suggest an answer

Log in or Sign up to answer