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REST API returns 404

When I send POST request, I got this error.

Response Code: 404 Headers: {"server"=>["AtlassianProxy/"], "vary"=>["Accept-Encoding"], "content-type"=>["text/html;charset=UTF-8"], "strict-transport-security"=>["max-age=315360000; includeSubDomains; preload"], "date"=>["Wed, 14 Apr 2021 09:26:04 GMT"], "atl-traceid"=>["d95b5f7fc8f5da30"], "connection"=>["close"], "set-cookie"=>["atlassian.xsrf.token=4c442c82-31ed-4de4-8c34-737e71ae2f94_ba0920329eb7d277fff64fe414c3a57680e70677_lin; Path=/; Secure"], "expect-ct"=>["report-uri=\"\", enforce, max-age=86400"]}


Anyone knows what the problem is ? 

1 answer

1 accepted

2 votes
Answer accepted


What was the path of rest call? 


Here are request information

URL : https://${name}

Header : 

"Authorization": "Basic ${encrypted email:apiToken}"

Content :

"fields": {
"project": {
"key": "JT"
"summary": "hi ",
"description": "hi",
"issuetype": {
"name": "Bug"


The thing is .. using POSTMAN and setting the Content type as "json/applicaton", it works! 

But, Sending request passing by another application ( named as Freshdesk ), it doesn't work and got the message I described. 

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