Query ticket history?

We've got a scenario where lot of people are updating a particular custom date field. Now this date is kind of release date and hence followed by lot of key stakeholders across the organization. We'd like to get a report by running a jql which will highlight all the tickets having updates on this release date field. Note that it'a custom field so I am not sure if we can do anything to get this insight.

Cheers,

Nikhil

3 answers

0 votes

There is a bit of a hole in this question. When you say "something to highlight all the tickets having field X changed", there's an implied definition of "since when". All this week? Last seven days? Today? In the month? Since I last looked?

Although it probably won't change any approaches to answering your question that much, you do need to be able to define the "since when" to get a good answer.

Hi Nic,

Thanks for your feedback but as you rightly highlited, we can assume any timeline "X", say a week. I want to understand if there's a way to run such jql on custom fields which will query the history.

Looking at the list of followers, seems like there are quite a few people interested in such feature, can someone help?

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