Purge vs Clear - Difference?


I am adding some Post Functions and I want to delete the content of a field. However, I see that 'Resolution' can be both 'cleared' or 'purged', depending on whether you use 'Update Issue Field', or 'Clear Field Value'. What is the difference?




2 answers

Comments Closed
1 vote

Nothing - the one using the word "purge" is effectively a duplicate function introduced by one of the standard addons.  The author of the addon chose an unusual word to say "clear"

The author may have chose that, but there appears to be a KB article on this specific topic:


Hi Robert, 

In Post Function Update Issue Field you need to change the Resolution to None in order to Clear resolution.

On Update issue Field, I don't think you will have Clear option for Resolution. If you see Clear option in the dropdown may be it is just one of resolution value.


Yes, you have to set the Resolution to None with Update Issue Field as found in this KB article: https://confluence.atlassian.com/jirakb/how-to-clear-the-resolution-field-when-the-issue-is-reopened-648381467.html

How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 21, 2018 in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

1,225 views 10 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you