Properties - Exclude usergroups from being assigned

[Anette Noll]

Hi all,

as I am not very familiar with properties I wonder if this is possible.

Is it possible to exclude a usergroup from being assigned by another usergroup?
Or:
Members of usergroup A should not be able to assign to members of usergroup B

Are properties even the right approach?

[Brant Schroeder]

@Anette Noll 

Properties would not provide that functionality.  There is not currently anything out of the box that would allow you to set this up.  You can vote for a feature request here https://jira.atlassian.com/browse/JRACLOUD-78279 for that functionality.  

I believe that some marketplace apps like JSU or ScriptRunner might help you configure this functionality.

Can you provide the specific use case as there might be other configuration options?

[Anette Noll]

Hi  @Brant Schroeder 

the question in this feed was the attempt to approach my actual problem/question from another perspective.

Please see the specific use case in this feed (especially screenshots)

https://community.atlassian.com/t5/Jira-Software-questions/Restricted-assignablity/qaq-p/2206984#M235576

In short:

• We have role for customers
  The most important characteristic of this role is, that customer is not allowed to assign
• Nevertheless, we want to enable customer to assign to certain groups
• This works partly; i.e. icustomer creates an issue and can choose assignee from custom field user picker; issue then will be assigned to the person selected;
  this part works
• Once issue is created and customer wants to edit assignee via exactly the same user picker field and same postfunctions it does not work

I find no explanation why this does not work for edit.

[Anette Noll]

Hi @Brant Schroeder 

Thank you for your feedback and time!

I have found a solution to make it run in the required way (mistake was in Run as)