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Properties - Exclude usergroups from being assigned

Hi all,

as I am not very familiar with properties I wonder if this is possible.

Is it possible to exclude a usergroup from being assigned by another usergroup?
Members of usergroup A should not be able to assign to members of usergroup B

Are properties even the right approach?



1 answer

0 votes
Brant Schroeder Community Leader Dec 02, 2022

@Anette Noll 

Properties would not provide that functionality.  There is not currently anything out of the box that would allow you to set this up.  You can vote for a feature request here for that functionality.  

I believe that some marketplace apps like JSU or ScriptRunner might help you configure this functionality.

Can you provide the specific use case as there might be other configuration options?

Hi  @Brant Schroeder 

the question in this feed was the attempt to approach my actual problem/question from another perspective.

Please see the specific use case in this feed (especially screenshots)

In short:

  • We have role for customers
    The most important characteristic of this role is, that customer is not allowed to assign
  • Nevertheless, we want to enable customer to assign to certain groups
  • This works partly; i.e. icustomer creates an issue and can choose assignee from custom field user picker; issue then will be assigned to the person selected;
    this part works
  • Once issue is created and customer wants to edit assignee via exactly the same user picker field and same postfunctions it does not work

I find no explanation why this does not work for edit.

Hi @Brant Schroeder 

Thank you for your feedback and time!

I have found a solution to make it run in the required way (mistake was in Run as)

Like Brant Schroeder likes this

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