Prompt for comments in Jira Business Project

We created a business project in Jira using the Process Management template.  We have customized the workflow and one thing we do in most of our transitions is prompt the user for non-required comments.  This works fine in our software projects.  We followed to get this to work in the software projects some time ago.  Using the same Comment Screen does show a prompt, but there are not any fields in the pop up.

Thanks in advance for any help.

1 answer

Disregard.  We didn't have any users in the Users Group Role so the comments were not available.

Hopefully this helps someone else in the future.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,134 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot