You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Hi, I'm new with Jira Software.
I inserted the DUE DATE field in the project Screen and associated it with all ISSUEs Operations (create, edit & view), but it is not visible when I create the issue. I have tried to insert other fields and they are displayed correctly. Can anyone tell me where am I wrong? Thank you!
Yes, on Configure Fields button I see "DUE DATE" without the flag and If I try with Where's my field button, tells me (on the Status) that "The 'Due date' field should be present on the form you are viewing".
I did a test with a friend (Jira administrator): we tried to insert the DUE DATE field in an Issue Type in one of his projects with the same method I used and.....it works!
Users have the ability to decide individually what fields they see in the create screen using the Configure fields option. You can't control that. You can control what fields are even available to be used in the create process - but it will apply to all users and not just some.
Evviva John!!!! I think I understand the solution !!!!
In the Create Issue screen, in the Configure Fields section on top, if I click on ALL (and not on CUSTOM) I see all the fields I have entered in the Screen! And, once ALL is selected, also in the Create Issue screen related to the other ISSUE TYPES that I had configured I see all the fields! At this point I just have to see what troubles I have made in CUSTOM FIELDS !!!
Let me know if you think this is the solution.
Can you verify if the permission "Schedule Issues" is granted? We ran in to the same issue today and it was because of this permission not being available for an user.
If that does not work, to narrow it down, try the following steps :
Hi Shiffas Salim!
It seems that I have the "Schedule Issue" permission.
If I click on "Where is my field" - Due Date - >Jira tell me that The 'Due date' field should be present on the form you are viewing.
I wonder: Could the problem be on the display of the issue type?
I mean the actual number of fields visible on the screen when I go to CREATE an issue ...
Is there a way to add a column to the issue view or to ask Jira to show 15 or 20 fields
when creating issue?
Hi Guilhem, thank you for the immediate reply! I tried the solution you proposed, from Project settings =>Issue Layout and repositioning the due date field like not hide when empty (and saving the changes of course!!), but it doesn't work. I noticed that the problem is generalized to date fields.