I am sending you on behalf of the company Steficon.
I am facing a login problem with a user that I have already added but he cannot login.
Our company's url is steficon.atlassian.net
The user that is facing problem is email@example.com
Even when he is entering with his credentials the page is not responding. I have tried to remove him and add him again but nothing has changed.
May you please check why this is happening?
Thank you in advance,
It's hard to tell - we'd need to see logs, but you're on Cloud, so we can't get to them.
Could you get your user to try another browser and/or computer? Or, if you've set them up and know their password, try from yours?
If it's the same irrespective of browser and computer, then you probably need help from Cloud support over at https://support.atlassian.com/contact
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs