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Problem with Jira Project Management Software v9.2.0

Edited

Hi!

We use Jira Project Management Software (evaluation license) for our company.

And we have two problem:

 

1) Plans -> Administration: "Sorry for that! Please click on details and submit the error report to us. After that, refresh the page and try again."

Jira_404_ERROR.JPG

 

2) Plans -> View plans: "Please try refreshing the page. If the issue continues, please copy and paste the information in the Details button below and send to your Jira Administrator or Atlassian Support."

Unexpected error result.

{"exception":{"type":"java.lang.RuntimeException","message":"Entity Manager not accessible via AODoorStop.","stackTrace":[{"className":"com.radiantminds.roadmap.common.data.activeobjects.ActiveObjectsAccessorImpl","methodName":"getEntityManager","line":123},{"className":"com.radiantminds.roadmap.common.data.activeobjects.ActiveObjectsUtilitiesImpl","methodName":"getOrCreateConnection","line":325},{"className":"com.radiantminds.roadmap.common.data.persistence.ao.sql.BaseAOPersistenceSQL","methodName":"sql","line":261},{"className":"com.radiantminds.roadmap.common.data.persistence.ao.entities.plans.sql.PlanSQL","methodName":"getAllPlans","line":42},{"className":"com.radiantminds.roadmap.common.data.persistence.ao.entities.plans.PortfolioActiveObjectsPlanPersistence","methodName":"listPlansWithCustomQuery","line":230},{"className":"com.radiantminds.roadmap.common.rest.services.plans.PlanServiceHandler$Impl","methodName":"collectionGet","line":170},{"className":"jdk.internal.reflect.NativeMethodAccessorImpl","methodName":"invoke0","line":-2},{"className":"jdk.internal.reflect.NativeMethodAccessorImpl","methodName":"invoke","line":-1},{"className":"jdk.internal.reflect.DelegatingMethodAccessorImpl","methodName":"invoke","line":-1},{"className":"java.lang.reflect.Method","methodName":"invoke","line":-1},{"className":"com.radiantminds.roadmap.common.handlers.SecuredInvocationHandler","methodName":"invoke","line":159},{"className":"com.sun.proxy.$Proxy2545","methodName":"collectionGet","line":-1},{"className":"com.radiantminds.roadmap.common.rest.services.plans.PlanService","methodName":"collectionGet","line":175},{"className":"jdk.internal.reflect.NativeMethodAccessorImpl","methodName":"invoke0","line":-2},{"className":"jdk.internal.reflect.NativeMethodAccessorImpl","methodName":"invoke","line":-1},{"className":"jdk.internal.reflect.DelegatingMethodAccessorImpl","methodName":"invok

 

All report very long.

===================
Plugin build: 9.2.0

===================
=== System Info ===
===================

Jira Title: Jira
Jira Version: 9.2.0
Agile Version: 9.2.0

1 answer

1 accepted

2 votes
Answer accepted

Problem resolved!

 

Remove parametr in /etc/my.cnf:

sql_mode = NO_AUTO_VALUE_ON_ZERO

 

And restart mySQL

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