Problem using GreenHopper on an interactive white board after upgrade to 6.0.4 and JIRA 5.1.5

We use GreenHopper with an interactive white board for our daily stand-up meetings (used by 6 teams across the day).

In order to be able to drag the board up and down (ie equivalent to using the right browser scroll bar, or up and down arrows, or page-up and page-down keys) we have installed an extension to firefox called the 'Grab and Drag' add-on. This has worked well for a year or more. But with the latest upgrade of GreenHopper we can no longer grab the rapid-board on empty column space. Instead we can only grab by the small vertical space between columns (see attachment). I don't know how many teams use interactive white boards and guess that we may be in a minority. However our whole engineering organization is impacted by this and perceive the latest update as a retrograde step in this respect. Is there some subtle unintended change to the column rendering that was recently made that might be undone again please? This was working fine in version 5.10.6 before we upgraded.

1 answer

0 vote
Ahmad Danial Atlassian Team Nov 21, 2012

Hey there, David.

We believe that you are using the Add On extension Grab and Drag is best to contact the vendor to assit you with this.


Warm regards,



Just to be clear, the Grab and Drag add-on has not changed, it is GreenHopper that has changed. So it doesn't seem appropriate to approach the Grab and Drag team and expect them to install Jira and GreenHopper in order to investigate in what way Atlassian has change the java script and/or rendering of the board. It looks as though empty space on columns has changed to being empty text fields or something. Additionally the Grab and Drag add-on is a free firefox extension whereas we pay Atlassian for support for both Jira and GreenHopper. I know using GreenHopper on an interactive white board may not be a supported configuration, but up until the change between 5.10.6 and 6.0.1 it worked beautifully.

Best Regards,


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,680 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you