Post upgrade 7.2.6 -> 7.4.4 clicking a story throws 500, com.google.template.soy.tofu.SoyTofuExcepti

Joe Benson September 4, 2017

Whenever a story/issue/etc is clicked, the server throws a 500.  Main dashboard comes up fine. 

 

Referer URL: http://xxx/secure/Dashboard.jspa?selectPageId=10300

com.google.template.soy.tofu.SoyTofuException: In 'print' tag, expression "$sidebarContent" evaluates to undefined.
com.google.template.soy.tofu.SoyTofuException: In 'print' tag, expression "$sidebarContent" evaluates to undefined.
	at JIRA.Issues.Projects.Templates.issueViewWithSidebar(sidebar-issue-navigator.soy:24) [?:?]
	at com.google.template.soy.tofu.internal.BaseTofu.renderMainHelper(BaseTofu.java:369) [?:?]

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 5, 2017

Hi Joe,

Can you try the resolution from this article:

JIRA throws 500 Error when trying to view Versions page

Let us know how that goes!

Kind Regards,
Shannon

Joe Benson September 5, 2017

I had read that one already.  Based on it's suggestion this was related to plugins, I removed all non-necessary language pack plugins and restarted the server.  This cleared the issue for me.

 

Thanks! 

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 7, 2017

Great, Joe! Thank you for letting us know.

Take care and have a pleasant rest of your week.

Kind Regards,
Shannon

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