Portfolio scope view does not show Tasks under Epic, but shows Bugs and User Stories

[Dmitriy Setrakyan]

We are trying to use Portfolio for planning, but when we expand Epic in scope view, it does not show Tasks, but shows Bugs and User Stories. Is there a way to show Tasks as well?

[Earl McCutcheon]

Hi Dmitriy,

With the Task issue type not showing up on the scope view, there are a few things to check first would be if the Filter used by the board linked to the plan excluded the issue type, in a filter like:

project in (project1,project2) AND issuetype in (Epic,Bug,Story) ORDER BY Rank ASC

This filter would exclude the Task issuetype, and all other issue types not Epic, Bug or Story.

Next would be if the task issue type is not mapped to the project used, check the Issue type schemes > find your project > click Edit. Make sure the Task issue type is set for the scheme used in the project.

If this is not the case the Task issue type may be mapped to an initiative hierarchy level and therefore displayed as parent issuetypes to the Epic, check the Hierarchy levels to see if this is the case.

Let me know if any of these are the cause.

Regards,
Earl