It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Planning Board In progress and To Do counts seem odd

Mark DeMichele Mar 05, 2012

When I'm on the planning board for a particular iteration in progess, I noticed that the TO DO count seems to always be 0 and the In progress count seems to include the "Open" issues. Why is this. I would have thought, the "Open" issues would be counted as "TO DO" and the "In Progresss" issues would be considered "In progress".

Now, to be clear, I have a custom workflow so I'm not sure if there's something I did to break this. I actually renamed the "In Progress" status to "In Play". I'm not sure that makes a difference.

I also ran another interesting test. I put the "Greenhopper Project Progress" gadget on my dashboard and it too has this seemingly inflated number for "In Progress". I clicked on the bar and it brought me to the issue navigator. The JQL for "In progress" contained this: (status = "In Play" OR status = "Pending QA" OR status = Open OR status = "In Test")

I also tried this for TO DO, and the JQL contained this: status in (Reopened, Returned, Deferred)

After seeing the TO DO JQL, I'm wondering if this is by design.

Any insight would be appreciated.

1 answer

1 accepted

0 votes
Answer accepted
Danielle Zhu Mar 07, 2012

I'd check Task Board configuration It looks like your Open status is mapped to the In Progress column instead of the TO DO column.

Mark DeMichele Oct 09, 2012

Well, this wasn't exactly the answer, but it lead me down the right track. Thanks. My Taskboard didn't even have a TODO column. I had named my columns other things. Turns out, it seems that when green hopper displays "To Do" counts it's basing off of whatever statuses are mapped to the first column in your task board. I adjusted my task board accordingly and now it's ok.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

1,522 views 1 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you