Plan mode has stories missing while work mode and configured filter shows those stories

[Ashish Yadav]

Hi,

I have configured a kanban board. 

Board->Configure->General ( Filter shows 857 total stories and tasks )

Work Mode also shows 857 total

However, Plan mode has many stories and tasks missing.

I have checked the following:

01. No subfilters

02. Already checked and confirmed all points mentioned in the following link:

 https://confluence.atlassian.com/display/AGILEKB/Issues+are+not+appearing+in+JIRA+Agile+Rapid+Boards

The issue is impacting my burndown chart.

Please help.

Regards,
Ashish 

[Nic Brough -Adaptavist-]

I assume you mean "Scrum board", as Kanban boards do not have "plan mode".

Could you do a little analysis on what the missing issues have in common?  Are they all the same type of issue (or types)?  Specifically, are they all sub-task types (which won't show in planning mode because they're not needed for planning)?  Or do they have something else in common?

[Ashish Yadav]

Hi Nic,

It is a scrum board. Apologies for the typo.

All the missing issues are stories and technical tasks.

Please let me know if you need any additional information.

Regards,

Ashish

[Nic Brough -Adaptavist-]

Technical tasks are often defined as sub-tasks. Could you look at the list of issue types and check that your "technical tasks" and "stories" are *definitely NOT* sub-task types?

[Ashish Yadav]

The stories are not subtask types for sure. Technical tasks are "Subtask" types. But, many stories are not visible in the backlog either.

[Nic Brough -Adaptavist-]

So what type *exactly* are the stories? What else do the missing ones have in common?