Personalised fields in notifications (Jira work management)

Lou Rondy
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February 9, 2024


Is there a way to add personalised fields in Jira work management notifications? For instance, the epic/task name?

Thanks for your help!

2 answers

1 vote
Walter Buggenhout
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February 9, 2024

Hi @Lou Rondy and welcome to the Community!

You cannot customise the default notification templates JWM uses for sending notifications. However, if you need custom notifications, you can create your own custom messages with Automation.

The send email action allows you to create custom messages where you can include custom fields using smart values.

Hope this helps! 

0 votes
Igor Medeiros - Modus Create February 21, 2024

Hi @Lou Rondy 

This is Igor from Modus Create and I believe that our app Notification Assistant for Jira can solve this problem for you.

Our documentation is available at

Feel free to get in touch with our team!

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