Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Personal settings for email notifications not working

My personal email settings are configured to only with "You're the assignee" and "Someone mentions you". However, I receive a lot of emails of issues that I worked in the past, but are not assigned to me now and issue I have never been assigned. Is there any other configuration that controls which emails are sent to me?

1 answer

0 votes
John Funk Community Leader Feb 01, 2021

Hi Francisco,

It's probably because you were added to the card as a Watcher. There is a default to turn that on and off in the Settings > System > Default User Preferences

I think it is the one about autowatch. If you turn that off, that will help moving forward.

But for current issues, you either need to remove yourself as a watcher on those issues, or change the Notification Scheme for that project for watchers to not receive so many emails right now. 

The "watch my issues" setting is disabled and I stopped watching all issues that were set to my user. However, I continue to receive these emails.

John Funk Community Leader Feb 01, 2021

So you are continuing to get emails for issues you are no longer associated with in any way? Meaning you are not on the card anywhere? And users are not mentioning you in the comments?

Hi, Iḿ still receving notification that do not match my personal settings. I was trying to check with our admin, but could not get a hold of him.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,018 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you