Permission for Acces to Dashboard

[Floris_58]

Good afternoon,

I have created a new dashboard, but although I have shared the dashboard (viewing) with logged in users, others are not able to acces the dashboards. How can I solve this?

[John Funk · Accepted solution]

Hi @Floris_58  - What is the error they are getting? Also, are you sure they can't access the dashboard, or can they not just access the data in the dashboard? 

Because you have to also share all of the filters used by all of the gadgets in the dashboard. 

[Floris_58]

@John Funk Hi, thanks for your quick answer. That would probably be the issue, but how do I give acces to those filters? When hitting the three dors behind the filter I cxan only rename or delete the filter, I have no option to edit permissions there

[John Funk]

You have to search for the filter by name under the Filters menu option. It's a pain, but the only way to do it.

[Floris_58]

I did that, I have shared all filters and the dashboard with anyone on the web. Still not accessible for others. 

[John Funk]

Can you share a screen shot of what the user sees?

[Floris_58]

they mainly see their JIRA start page

[John Funk]

I don't think they will be getting the Jira start page if they click on a link to the dashboard.

[Floris_58]

I got it working, the link does not work, they need to search for the dashboard and add it to their overview in order to approach the dashboard. Thank you for your help!

[John Funk]

Great! Glad that is working for you now.