I have a Jira project with different issue types: Incident, Task and Bug. If the issue is an Incident, anyone can update any field. If the issue is a Task or Bug, some fields cannot be modified anymore by the Role "Requester" but all fields can still be updated by the role "Development". I am unable to setup this scenario in Jira... Is this possible?
I have tried to use Screen Scheme but when I restrict updates per issue type (Tasks and Bugs) it does not differentiate the role and no one can edit anymore. I also tried to use Permission schemes, which I am able to grant/deny access per role, but not per issue type. It's kind of a cyclical problem.
Note: I am using a classic Jira project.
I am sorry beforehand if the solution for this problem was already shared. I have spent a fair amount of time trying to find it but no success.
There is no way to do field level security like that in Jira Cloud. At least not out of the box.
But a workaround might be to remove the field from the Edit screen for the project. Then create a new Transition screen with the field showing on this screen.
Then create a new transition on the status that loops back to itself (called a Looping Transition).
Then attach the Transition screen to the new looping transition in the workflow.
Then you can place conditions on this transition to control who can execute the transition that shows the screen with the field to be edited.
Hi @John Funk ,
Thank you very much for your reply.
About the workaround, considering that transitions are used to change the status of the issues, does it mean that people will only be able to update fields if they use the status button and then the popup screen?
Going the other way round to solve the same problem, do you know if there is a way to abort issue updates via Automation or any other feature? So, the user could have access to the fields but the changes would be discarded.
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