When i'm trying to access jira via 'help.company.com' on LAN, login page loaded but it does'nt seem properly. There are 21 errors on Developer Console (Chrome).
help.company.com from WAN is OK, there is no problem.
localhost:6050(apache url) is OK, but this time 'mismatched base url' error appeared. I must access Jira via base url.
What should i do to solve this problem?
thank you for your response. You are right, but it's base url is already help.company.com.
The point is when i'm trying to access Jira by it's base url, it can not load page properly. But when i access it by apache url everything is good.
Probably there is a problem about loopback configuration.
That does not sound right, and contradicts what you said before a bit. I'm going to write out what I think is going wrong and I would like you to confirm or correct it.
Is that right?
[FAIL] When you try localhost:6050 on the server, it fails
[OK] When you try localhost:6050 on the server, it works ok
My first screenshot taken from inside network and with base url.
Sorry, you've inserted two lines in there that contradict each other again.
Please, could you answer the questions without adding contradictory lines.
Great, thank you.
That takes it down to a simple networking issue - your network is routing internal users using help.company.com to the wrong place, directly to the server instead of through the proxy. You need to get that corrected, so they hit the proxy server.
Yes, it seems like networking issue like i said at the begining. But problem is going on.
I noticed that it differs that if i'm on WIFI or ethernet connection.
There is not any problem on wifi connection, page loaded perfectly. But if i'm connected with ethernet cable page does not loaded properly. (both help.company.com)
Do you have any suggestion related to this case?
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