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Other Project members cannot see Backlog, Board or Roadmap (Team-Managed)

I've added a few folks to my team-managed project but they cannot see Backlog, Board or Roadmap.  I originally added them with the role "Member" but I changed them to "Administrator" and they still cannot see them.

I do not see any way to establish permissions specifically on these areas...what am I missing?

Screen Shot 2022-09-23 at 8.48.29 AM.png

2 answers

Hi @Jeff Wayne

Those members needs to have access to jira-software. Make sure if you have added them to the jira-software group (which allows them to access product [in this case it'll be jira-software])

Let me know if this helped you.

Thanks,
Ahmed

0 votes
Jack Brickey Community Leader Sep 23, 2022

Can you go to project settings and look at Access. Check if these users are listed as Members. 

Jack Brickey Community Leader Sep 23, 2022

It doesn’t make since that they cannot see this as members. Can you check another project?

Jack Brickey Community Leader Sep 24, 2022

@Jeff Wayne ,

did you get this working?

Still waiting on confirmation from the user. Thx!

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