For an issue or user story that has multiple sub-tasks, it is expected that if we take the time to reorder the tasks on the JIRA issue that they will be reordered when we look at the details of a backlog item in the GreenHopper planning board. Currently, it appears that on the planning board they are sorted by issueID even if they are reordered in the JIRA ticket itself (see attachments). Shouldn't these match up?
Please go to (_Agile > Planning Board_) and select Manage on the context. Now, go to the "Sorting" tab, it is probably sorting the cards by a different field then the ID.
Please refer to Using Contexts to Filter and Highlight Issues for more details on this.
Hope it helps!
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs