The order of the pinned fields is determined by the order you pin them in.
This is not the case any more, pinned fields jump to an arbitrary position not at the bottom.
@Tom I believe the order of the pinned fields follow the same order of the fields on the View screen of the issue type you are using. If you (or a jira admin) edit the order of the fields on this screen, then this should fix your issue. Hope this helps!
That is not what is described by Atlassian and I've seen the correct behavior when I just recently started pinning fields and now wondering why the order is gone. Perhaps some configuration changes were done by our admins that do collide with it...
If it would work only that way the benefit of pinning fields is reduced. I would even like to move them aorund and reorder after pinning, not to unpin all fields to add them again in another order.
I think that description does not cover the whole story. I also tested with custom fields. To me it seems like the order is just the same as I would not have pinned the fields at all, so the whole feature of pinning fields is completely broken.
(I could not pin "expected effort" as well cause I've reached the maximum of fields to be pinned)
So how to go on and how to restore that feature? Is there already a bug filed matching or who could do so? (I was not able to...)
Hi @Pamela Bennett, thanks for pointing Atlassian to that issue. Seems to be a customer specific support ticket only? @John Funk how does the process look like, in case it is confirmed, will there be some public visibly ticket at https://jira.atlassian.com/projects/JRACLOUD/issues?
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