We are having some problems getting ranking to work, one thing we need to do is optimise/repair the rank field, on the Greenhopper config screen for our Scrum projects, the Rank field is shown but there is no option to optimise/repair it - has anyone seen this?
Ok, that answers the first half of my question. The second half is important too, and we have to be *very* clear.
Does the box showing "rank" appear as a select list with "rank" as the first/default item and "add" to the right. Or, does it appear as plain text saying "rank"?
If it's the first, then you have NOT added rank to the project as the ranking field. Click Add and see what happens (then you'll understand why I say this screen can be confusing and effectively lying to you)
Sorry Norman, I have no idea what is going wrong there. Everything seems right.
Nic, do you have another idea ?
I think you should ask official Atlassian Support (https://support.atlassian.com/secure/Dashboard.jspa)
In recent versions of GreenHopper we have implemented the Global Rank field which replaces the old numeric Rank field with a linked list of all issues in the system. The Global Rank field is always consistent and does not need to be repaired. The Global Rank cannot be directly edited.
Global Rank was introduced for the Rapid Board in the 5.8 series of GreenHopper and became the only ranking field late in the 5.8 series, I think around 5.8.5.
I have GH 6.3 and it seems that some issues are missing from the Agile boards without a reasons. After I investigated I found that this may be caused by some inconsistencies inside the Ranking table which is supposed be always be consistent. It seems that it isn't...
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