Operations with custom fields and scriptrunner code do not update

Tobias April 13, 2021

Hello all,

We currently have the problem that we can no longer execute some workflow transitions in a certain project. This contains many , custom fields. When changing the workflow, the value is set but the page does not load. A loading screen appears, which is usual when making changes. However, this only disappears after the page has been reloaded.

We have found that the function is restored if the Enable HTML in field descriptions and list item values setting is deactivated. The customfields include code written with the ScriptRunner Plugin. 

Is there a way to debug error messages from customfields?
I can't find anything referring to my problem in the atlassian-jira.log files.

 

1 answer

0 votes
John Chin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 20, 2021

Hi @Tobias 

We recommend to raise the issue to our support channel for us to have a full investigation on it. 

Suggest an answer

Log in or Sign up to answer