Only one user not able to search in jira. Tried advanced filter as well

[Issa Shaikh]

Only one user not able to search in jira. Tried advanced filter as well.

Checked the permission it's all ok

It was working for him previously

Re-indexing is not an option as only particular user facing issue.

[Alexey Matveev]

Hello,

What do you mean that a user can not search in Jira? The user can not see results in the Issue Navigator? Where does the user try to search? Is there an error or just a message no results?

[Issa Shaikh]

[Issa Shaikh]

Others in same group is perfectly working fine.

Even I'm getting the result but only this user not getting any results.

[Alexey Matveev]

I feel like it as the browser issue.

[Issa Shaikh]

Hi Alexey,

changed the browser, tried chrome, IE still nothing happens.

I have tried with same user but in different PC still same issue.

I suppose it to be related to user issue rather than browser issue.

But fact is it was working for him previously and now it won't.

[Kelsey McDowell]

Hello - Did you find the solution for this issue? We have one user that is experiencing the same you mentioned above?