On Demand: Add-on Agile StoryMap is not responding

I are currently evaluating JIRA OnDemand with the Agile User Story Map plugin. When I select Story Map from Agile dropdown, I receive the error: Add-on Agile StoryMap is not responding. Wait or cancel? StoryMap never launches.

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1 accepted

Hi Gary,

It sounds like your add-on has not initialised correctly. If you head to the add-on management menu:


Expand 'Agile StoryMap' and click 'Disable' then 'Enable'. This will force the initialisation of the add-on. Then retry to access the 'Story Map' menu item



Hi Paul,

There it is! Excellent!

Thanks for your help.


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