Notify Assignees of Status Change on JIRA Issue

[Matthew Thompson]

We would like to notify (email) people assigned as technical reviewers on a JIRA Issue when we move (and set status) on our Kanban boards. Is that part of the current feature set?

Thanks, Matthew

[Florian Bonniec · Accepted solution]

Hi @Matthew Thompson 

If  technical reviewers is a user picker field, you can send a notification to this user at every status change by

• Creating a custom event (choose a meaningful name)
• Add this event to be trigger in each transition of you WF
• Configure this event in the notification scheme to be send to the field that store the technical reviewers.

This will not trigger on the column change in the Kanban but by each transition that will have this custom event in it.

Regards

[Matthew Thompson]

Thanks Florian - we will give this a shot.

[Ismael Jimoh]

I agree with all @Florian Bonniec mentioned just don’t forget to associate the custom field with the event.

[John Funk · Accepted solution]

Hi Matthew - Welcome to the Atlassian Community!

You will need an add-on like ScriptRunner or Automation for Jira. Automation for Jira has a free Lite version and a paid Pro version. 

[Matthew Thompson]

Hi John. Appreciate the welcome. I think we have ScriptRunner. I am not an admin, but I know one!!