We have multiple project and at the time of creating new issue/story earlier we were able to choose account as it is the mandatory field. But today the account drop-down shows empty so not able to select account for any story, which restricts us to create any story.
Kindly provide your quick response/help on this. Thanks.
can you provide the details on the "Account" field? I assume this is a custom filed that you or another admin created? Have you gone into the field configuration to confirm that the values are indeed in place as before?
Also, if you look at old stories does the Account field exist and have a valid value?
@Jack Graves [AC] first caught our eye with his incredible breakdown of what, in his opinion, can make or break a Jira software implementation. (Read his thoughts on this thread)! In this follow...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs