Not receiving emails from atlassian

PSignite Support
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March 12, 2024

I'm not able to get any email from Atlassian. Who can check if my account is not suspended?

I'm able to login with gmail SSO

I do not get any notification from atlassian

I do not get reset password email

i do net get verification email

Thanks

1 answer

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Trudy Claspill
Community Leader
Community Leader
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March 12, 2024

Hello @PSignite Support 

Welcome to the Atlassian community.

Are you using a personal account, or is your Atlassian login managed by your employer?

If your account is managed by your employer, they can open a support case to find out if your account has been blacklisted for email.

If it is a personal account, I can add a tag to your post hear to raise it to the attention of Atlassian team members.

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