Not receiving email any notifications

Jerry Lim July 31, 2021

I don't get any notification even my setting is correct as below.

Please have a look. Thank you.

Screen Shot 2021-07-26 at 2.25.44 PM.png

2 answers

0 votes
Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 1, 2021

Hi @Jerry Lim ,

Are other users getting notifications?

Jerry Lim August 6, 2021

yes. By the way, it's solved by Daniel. He removed my email from your block list. Thank you.

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 31, 2021

you also need to look at your project permissions.

TMP - customize-notifications-in-team-managed-projects 

CMP - project settings - notifications, check that you are in a group/role associated with desired Notification 

Jerry Lim July 31, 2021

Thanks for reply.

I will have a look.

 

By the way, I used to get all the emails before I left current company. It started not getting email when I came back to company so I suspect it caused by my email is on your JIRA block list as below link's question.

https://community.atlassian.com/t5/Jira-Software-questions/Not-receiving-email-notifications/qaq-p/1672564

 

Our team manager says he checked my email setting and it is same as before.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events