Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Not able to stop Jira

Sheba SS I'm New Here Feb 07, 2021


I am unable to stop jira from command prompt. I am getting the error message

JAVA_HOME "C:\Program Files\Java\jdk1.8.0_271" contains spaces. Please change to a location without spaces if this causes problems.

please help with some solution.

1 answer

Hi @Sheba SS,

These will be some troubleshooting steps:

  1. Check if Jira is running, you can try accessing Jira on a web browser to verify this.
  2. Next, you will need to fix the JAVA_HOME environment variable. How are you setting the value? You will need to change it to "C:\PROGRA~1\Java\jdk1.8.0_271".
  3. If you would need to stop the Jira service, then you can forcefully kill it. 
    1. Open the Task Manager, find the process ID.
    2. Open Command Prompt as Administrator and run kill -9 /pid <process ID> /f

I hope that this helps.


Sheba SS I'm New Here Feb 12, 2021

Thanks.It worked for me.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira

Announcing the waitlist for Jira Work Management

Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...

639 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you